Orders only accepted on receipt of full payment
Orders up to £20 postage/packing costs £3.50
Orders up to £60 postage/packing costs £6.50
Orders up to £120 postage/packing costs £8.50
Orders over £120 contact nursery for postage and packing costs
Postage/packing for UK only
Please contact nursery for costs within EU
We do not export outside EU countries
Plants are sent either by carrier or post at our discretion.
We dispatch plants throughout year providing weather conditions are suitable.
Please note we do not dispatch plants when in flower.
Occasionally we may have to substitute plants Please let us know if this is unacceptable.
Every effort is made to send out plants in excellent condition but if you are not satisfied then please contact us immediately and replacement plant will be issued subject to availability
We only process the information, that we have been supplied using the Contact Forms, Newsletter subscriptions and Online orders, for sharing information, order processing and marketing from Iris of Sissinghurst alone. We only use this information to allow us to perform our services which are listed on our main website.
Type of Information Processed
Here are the following lists of information that we store for communication purposes.
- Telephone Number
- Mobile Number
- Email Address
- Delivery Address
- Email Communications
We only share data with Paypal, if that is the choicen payment processing route by the end user. Please refer to Paypal’s GDPR Policy for the maintenance of their data. We do not share any other data with any third parties.
Storing of Data
Breach of Security
In the unlikely event of a security breach. The following protocol will be followed.
- Immediate change of all system passwords on notification of a breach.
- Notification of the breach to all Newsletter signup list members and order list members.
- Investigation of the breach and control of the problem.
- Report Breach
Our systems are backed up using our local secure system and our website is backed up using the Hosting Company backup system. This is fully secured to our login details only.
Ongoing Security Audit
We are currently auditing our systems and third party applications to fully become GDPR compliant. A report will follow.
Removal of Data
If you believe we are storing data on you and you wish it to be removed. Please email the Data Officer on email@example.com. We will be happy to search through all our records and remove all information we have stored and report that removal back to you. This will obviously remove you from any further communications from Iris of Sissinghurst. If you receive any Email Information Communication that we send out using Mailchimp, please click to unsubscribe on the email itself or again contact us to remove yourself permanently. All of the data we store has only ever been submitted to us and not collected from any other source.
Ongoing Consent of Submitted Data
We will be changing our contact forms and newsletter joining forms to allow you to give affirmative consent to giving us your information and storing it. More information on this will follow.
If you have any concerns of this please do not hesitate to contact our Data Protection Office at firstname.lastname@example.org